Worried about a child?
If you have any concerns about the safety and/or welfare of a child or young person telephone the Children’s Advice & Support Service (CASS) on 0121 303 1888 or via secure email; [email protected]. For more information on email security click here.
Outside of normal office hours please call 0121 675 4806 for the Emergency Duty Team
For more information about making a referral and to access the Request for Support form – click here.
Worried about an adult?
In an emergency or if a crime has been committed. Call 999
Otherwise, report crimes to West Midlands Police by calling 101
Members of the public can report a concern of an adult with care and support needs to Birmingham City Council in the following ways
- Email: [email protected]
- Telephone: 0121 303 1234
- Text Relay: dial 18001 followed by the full national phone number